The Disneyland Resort in Anaheim, California has been closed for more than 1 year, including Disneyland Park, Disney California Adventure, and the Disneyland hotels. So “When will Disneyland open?” We will discuss that and many other questions you have about the issue.
Can you believe that after months of wondering and speculation, we finally know when the Disneyland Resort and theme parks are going to open back up! We thought this would be happening last Summer, but here we are in 2021 and it’s finally reopening!
The Disneyland Resort is officially reopening on April 30, 2021!
Now that we have a Disneyland Reopening date, there is a ton of new information and guidelines about Disneyland that you’ll need to learn before going.
That’s why we thought it was a good idea to write a guide to the Disneyland reopening so you can get all the answers to the questions you have.
(Updated 4/23/21) – Disneyland has just released new info about the reopening including buying tickets and making park reservations.
Read on in the NEWS section for more on what this all means...
In this post, we are going to explain all the details of the Disneyland reopening and what changes are coming to the happiest place on earth. Think of this post as “Disneyland Reopening 101,” where we’ll handle all your FAQs to the best of our ability.
We are going to answer all your questions including which attractions & restaurants are open, if the special events are running and which entertainment and shows you’ll still be able to see.
We’ll let you know about the new safety guidelines, park capacity limits and how to get tickets with the new reservation system.
We’ll also show you how to get a refund for your Disneyland vacation including park tickets, hotels, and vacation packages if needed, and how to reschedule your trip.
Keep checking back as we will keep this post updated so you have all the latest information.
Even though Disneyland will be open soon, you need to recognize that it won’t be exactly what you are used to. The new safety measures will greatly change the guest experience but are necessary to open.
This will affect crowds and your overall touring strategy for the parks. Once you get used to it though, we think you will still be able to have a great time. Things are going to be changing quickly during this time which will require the patience of all guests planning on going to Disneyland for a while.
If you are going to Walt Disney World instead and are looking for updates and FAQs for that resort, read our Disney World Reopening Guide where we explain all the new guidelines in place there. Much of what has happened in Disney World as far as procedures are also coming to Disneyland, so that should give you a good idea of what to expect.
If you are looking for information about cruises, then check out our guide to Disney Cruise Line Closure. There we go in-depth on the latest news, cancellations and how to reschedule your booking.
Also, don’t forget to sign up for our FREE Weekly E-Mail Newsletter. There we will bring you the latest updates on the Disneyland closure, and any new closures around the world. You can sign up here: Join our E-Mail Newsletter
We will try to answer all your questions, but if we leave something out feel free to ask us in the comments section below.
Latest Disneyland Reopening News
We don’t ever think we’ve seen a story as big as this one in the history of Disneyland. Just think about it, we are dealing with a situation that is affecting the entire world. Never since Disneyland opened its doors in 1955 has every single Disney theme park worldwide ever closed at the same time. It’s insane!
Now all that is changing as almost all the Disney parks are now reopened around the world and Disneyland is joining them! Any new updates about the reopening or closing and we’ll post it here. We hope to answer as many questions that you may have as possible.
Let’s take a look at the latest:
(NEWS) California Opens Theme Parks to Out of State Residents
Just weeks after restricting theme park access to California state residents only, it looks like the state officials are changing their minds already. In fact, it looks like out-of-state residents will be permitted to visit theme parks after all, of course only if meeting certain requirements.
According to InPark Magazine, the California Department of Public Health has now confirmed that “fully vaccinated people from out of state are permitted to participate in activities restricted to in-state visitors.” This includes concerts, sporting events, and of course, theme parks.
Even though the state has changed its guidelines on who is allowed to go to the theme parks, Disney and Universal have not yet changed their policies.
As of this writing, still only California residents are allowed to attend the Disneyland parks at this time. Disney has not given any indication on when this will change.
With park capacity at only 15%, we don’t see Disney changing this policy anytime soon. There has already been a high demand from in-state visitors, that is likely all they have room for at this time. As soon as the capacity is increased, then Disney might change its mind.
Until then only California residents will be allowed access to Disneyland. Stay tuned for more on this soon.
(NEWS) Disneyland Resort Reopening Info
With the Disneyland Resort reopening April 30, Disney released a bunch of new information for anyone planning a trip there in the coming months. You will learn how to to purchase tickets, how to make park reservations and how park hopping now works.
Starting April 30, both Disneyland Park and Disney California Adventure will be open once again to the public.
Theme Park Reservations
- Disneyland Theme Park Reservation system goes online April 12, 2021.
- Due to new safety guidelines, park attendance will be limited to California residents only at this time. Groups are limited to guests from a maximum of 3 households each.
- To enter either Disneyland Park or Disney California Adventure, both valid theme park admission and a park reservation are needed for guests age 3 and up.
- Theme park reservations are limited and subject to availability.
- Guests with multi-day tickets are required to make park reservations for each day they are visiting a theme park.
Here is how to make Disneyland Park Reservations:
- Get a valid theme park admission
- Enter the theme park reservation system on Disneyland.com
- Create your reservation party
- Select the day and park you want to visit
- Review and confirm your visit
Theme Park Tickets
- Theme park ticket sales will resume on April 15.
- Once you have a ticket, you can make a park reservation.
- Ticket calendars will be updated on a rolling basis so check for availability.
- Park hopping between Disneyland Park and Disney California Adventure is possible upon reopening.
- When making park reservations, guests with a park hopper pass can choose (pending availability) which park they want to start the day with.
- Park hopping to the second park of the day begins at 1:00 pm.
- Guests are encouraged to use contactless and cashless forms of payment and the mobile order service on the Disneyland app.
- Dining reservations reopen April 22 with limited capacity.
- Reservations can be made 60 days in advance.
Park Hours: Upon reopening, daily park hours for Disneyland park and Disney California Adventure park are currently planned to be 9 a.m. to 7 p.m. Visit Disneyland.com for updates to the park hours. hours.
Parking: Theme park parking is available at the Mickey & Friends and Pixar Pals parking garage, located off Disneyland Drive.
- Disney’s Grand Californian Hotel & Spa is reopening on April 29, 2021 with limited capacity. The Disney Vacation Club Villas at Disney’s Grand Californian Hotel & Spa are reopening on May 2.
- The Disneyland Hotel and Disney’s Paradise Pier Hotel will be opening at a later unannounced date.
Guests will be required to abide by the new safety guidelines (more on that later) and will have to use the new theme park reservations, much like what is already in use at Walt Disney World. Reservations need to be made in advance for any guest 3 years and up.
This comes only a couple of weeks after the State of California recently announced that the Disneyland Resort and other theme parks can reopen starting April 1, 2021.
The company understands the pent-up desire many fans have to get back to Disneyland after a whole year. Obviously getting 10,000 furloughed cast members trained and back to work is no small task and Disney is working hard to make that happen in a timely manner.
According to the Orange Country Register, theme parks in California can operate at 15% capacity once their county is in the tier 2 category. Orange County, the home of Disneyland, is on pace to reach tier 2 sometime next week if everything goes well.
One thing that stands out is the lower capacity in comparison with Walt Disney World which started at 25% capacity.
Since last March, it’s been hard to get anything concrete out of the state of California for theme park reopenings. This is an improvement over the almost impossible reopening guidelines they delivered a few months ago and is a huge step forward.
The Downtown Disney shopping district and California Adventure have both been open at times for shopping and dining, but not the theme parks.
Stay tuned for more info soon…
When is Disneyland Reopening?
The question everyone wants an answer to is “When is Disneyland Reopening?” Can you believe we might have an entire year without Disneyland being open?? Who would have ever thought we would ever get to this point?
The Disneyland theme parks have been closed since March 2020, but we now know that Disneyland Park and California Adventure are reopening on April 30, 2021.
The State of California released its new theme park reopening guidelines and all theme parks can reopen starting April 1, if they meet the safety guidelines.
Apparently, California has decided that the situation is safe to manage for counties in the tier 2 category, and they will open with a maximum 15% capacity.
Besides Disneyland, Universal Studios Hollywood, Knott’s Berry Farm, Six Flags Magic Mountain, SeaWorld San Diego, Legoland California and other theme park are eligible to reopen on April 1.
Again, all theme parks can reopen at 15% capacity in the red/substantial tier 2, 25% capacity in the orange/moderate tier 3 and 35% capacity in the least-restrictive yellow/minimal tier 4.
For example, businesses in the Yellow category must have less than 1 cases per day per 100k people and less than a 2% positivity rate.
For an area like Orange County with universities, that will be extremely difficult to do, for a while, but staying at least in the red tier is a real possibility.
The Newsom administration has been under pressure from the theme park industry to revise reopening guidelines for months so it’s nice to see them finally make this switch.
At least at first, entrance to Disneyland and other theme parks will be limited to California residents only. More reopening guidelines will be released in the coming weeks.
Before this announced, our best-case scenario was for Disneyland to qualify in Spring 2021, which in the end is what happened. Why isn’t it opening on April 1?
Once Cast Members can go back to work, they will need to get trained on the new safety procedures which will take at least a week or so, even though Disney management should be well-versed now after the reopening of other Disney Parks. All those things take time, and not knowing when Disneyland will even qualify, makes this an unenviable position to be in.
Disneyland still has to recall to work and train thousands of cast members, no small task for sure. This gives Disney enough time to get cast members back and it allows them to see if the Orange County infection rate stabilizes enough to remain in Tier 2.
The only problem now is for non-California residents. If you don’t live in California but were hoping to go to Disneyland this Spring or Summer you might have to reschedule your vacation at this point.
If you were planning a trip in the next 4-6 months, there is a chance you will be able to make your trip, but nothing is guaranteed at this point. If the infection rate spikes, Disneyland would then be forced to close again, which means you could be out of luck. If California continues to restrict access, you are also out of luck.
If I were booking a Disneyland trip right now, I wouldn’t reserve anything before Summer 2021, just to be on the safe side.
In my opinion, if you want to be sure that Disneyland will be open and everything will be back up and running again, we’d wait Summer 2021, especially if you are coming from a far distance and planning a trip here.
Of course, we’ll be revisiting this topic as the weeks pass and we’ll let you know as soon as we have more info about when Disneyland is reopening. Until then, hang tight.
Will There Be Soft Openings?
Yes, there will be a Disneyland soft opening for Cast Members and their guests on April 27-30, 2021. Cast Members are limited to bringing 3 guests each. This offer is good for for active and furloughed Cast Members.
What You Need to Know
Details about the Disneyland reopening are still unclear, and a lot of info will come out in the next weeks and months as things progress.
So far we know that they are using many of the same safety procedures already in place in Walt Disney World and other international Disney Parks like Disneyland Paris, Shanghai, and Tokyo.
These are the most important ones to know:
The first change in Disneyland are all the new safety measures that guests and Cast Members alike have to comply with. These include wearing face masks, practicing physical distancing, temperature screening and increased sanitization throughout the parks.
Limited Park Capacity
One big change is that the Disneyland parks have a much lower maximum park capacity at the moment compared to what they normally have. It would be impossible to practice physical distancing if the parks were full, so right now they are keeping it low.
The State of California has stated theme parks in tier 2 can reopen at no more than 15% capacity. That percentage is increased as the county moves into a less restrictive lower tier. In any case, they will limit the number of people in the parks to have enough space to practice the 6-foot distance rule comfortably.
The Disneyland Resort has introduced a new park reservation system that guests need to use in order to gain entrance to the theme parks. These reservations are different from park tickets which are also required.
- Only California State residents are permitted to make Disneyland Park reservations at this time. Proof of residency may be required.
- Theme park reservations are limited and subject to availability.
- Park Hopping begins at 1:00 pm and later each day.
- Guests must have a separate park reservation for each park they plan to visit that day.
- Theme park reservations cannot be modified, but can be cancelled by visiting My Theme Park Reservations.
By using a reservation system, it allows Disney to better plan how many guests are going to be in the parks each day.
For a complete guide to how it works, read our post on the Disney Park Pass Reservation System in Disney World.
To make park reservations, visit the Disneyland.com website.
Hotel Reservations & Ticket Sales
- Sales of 2021 Disneyland vacation packages and hotel rooms have now resumed and guests can book reservations.
- Theme park ticket sales will resume on April 15, 2021 at 8:00 am Pacific Time.
Right now ticket sales are limited, but the more Disney increases park capacity, the more people will be able to buy tickets.
Not Everything Open
Before deciding whether to visit Disneyland in 2021, you should know that not everything is going to open right away. The 2 theme parks will open, but some of the restaurants, attractions, shows, and shops will remain closed. Some of this is due to safety and some of it is attendance driven.
Attractions – The majority of the Disneyland attractions and rides will be open, but some remain closed.
Read our post on Disneyland Reopening Attractions List to see all the rides, entertainment and dining that is opening, and what isn’t reopening.
Entertainment and Shows – This is a big change as the entertainment options are significantly less and some will remain closed during the reopening phase. Fireworks, nighttime spectaculars and some indoor theaters will not be running.
Restaurants – Many restaurants in Disneyland are not reopening at this time. If fewer people are coming to the parks than normal, it certainly doesn’t make sense to open all the restaurants. Restaurants have new safety protocols like distanced tables and plexiglass dividers at cashier counters.
Also, character meals and buffets are also not happening now.
Reduced Park Hours – Disneyland Park and Disney California Adventure will not be staying open as many hours as they normally would as operating hours have been reduced. Expect to arrive at the parks later than normal and go home a bit earlier.
Character Meets – One of the best experiences in Disneyland will not be running right now. Guests have to distance from cast members and this means characters too.
Suspended Services & Perks
Many of the services you are used to having when visiting Disneyland are not running during the reopening phase. Here is what to look for:
FastPass/MaxPass – Both FastPass and MaxPass will not be running at this time. That means all ride queues are stand-by only and you’ll have to wait in line. This change lets the lines move faster and the extra space can be used to distance guests.
Dining Reservations – Disneyland guests are still able to make dining reservations, although likely with a few changes.
Special Experience Bookings – All special events and experience bookings have been canceled at this time through the end of 2021. New instructions for booking special events will be given soon.
New Guidelines Overview
What exactly is Disneyland doing to protect its guests and Cast Members who work there? Disney has set in place new guidelines in place for theme parks, hotels, restaurants and stores for Disneyland, much like they’ve done in Disney World and in the other parks worldwide.
Here is a list of all the guidelines you need to be aware of before going to Disneyland:
- Guests and Cast Members are required to wear Face Masks
- Temperature Screening upon entrance
- Increased Sanitization
- Cast Member Safety Training
- Safety Signs
- Additional Hand-washing & Hand Sanitizer Stations
- Distancing Ground Markers in Queues
- Limiting Attraction Availability and Capacity
- Limiting Entertainment Options
- Plastic Dividers at Checkout
- Touchless Transactions at checkout
The Disneyland staff has been well trained on the new safety measures during the months when the parks were closed. As protocols continue to change, Disney will make sure Cast Members continue to receive training.
Face masks are the most difficult of the new safety measures for people to get used to and the most uncomfortable. Nonetheless, Disney has put this in the guidelines for peoples’ safety, and it has worked so far in other parks.
- All Cast Members and Guests 2 years and older are required to wear face masks at all times. The only exceptions are while dining, swimming or in the “Relax areas.”
We understand that covering your face all day long can get old really quickly, but if you want to go to Disneyland at this time, face coverings are required.
What if I have a Medical Condition and Can’t Wear a Face Mask?
There are no exceptions to the face mask policy in Disneyland and the rule is strictly enforced. If some guests cannot wear a face-covering due to a medical issue, Disney is encouraging them to stay home for the time being.
When will the Face Mask requirement End?
Right now there is no end in sight for the face mask policy. Disney will continue to follow direction from the local and state authorities about wearing a face-covering. As long as they are still recommending it, guests will have to wear them.
You can count on face masks being required in Disneyland through the rest of 2021 and possibly beyond into 2022.
Read our Guide to Face Masks at Disney for a more detailed look and the latest updates.
Since wearing a face mask all day gets old really quick, Disney has created areas in the parks that are designated “mask-free.” In these “Relaxation Stations,” you can take your face mask off and relax for a while.
Though it’s unclear if Disneyland will be able to operate them, here is the details on relaxation areas in Disney World:
- There are 2-3 relaxation stations in each Disney Park.
- Distancing is still required in these relaxation stations.
- The max guests in each relaxation station changes from location to location.
- Some are indoor, some outdoor.
- Indoor relaxation stations provide a break in the air conditioning.
All guests and Cast Members must undergo temperature screening upon arrival at the entrance of the theme parks and Downtown Disney.
Guests and Cast Members with a temperature of 100.4 degrees or higher will not be allowed entrance to the parks.
Temperature screenings are not currently being enforced when arriving at the hotels. This could change and we’ll let you know if the Disneyland hotels start enforcing temperature screenings.
Increased Cleaning and Sanitization
Cleaning and sanitization will be drastically increased at the Disneyland Resort including in the theme parks, hotels, restaurants, rooms, restrooms and even on the attractions themselves.
Disney is training cleaning staff and housekeeping in improved sanitization methods, as well as paying extra attention to all high-traffic areas including tables, doors, benches, handrails, escalators, restrooms, and more.
Disneyland requires all guests to social distance from other people at a distance of at least 6 feet (2m). This applies to anyone not in your traveling party, including Cast Members.
To help guests understand how far to stay away from others, Disneyland has new distancing ground markers wherever lines normally form. Guests must stay behind these lines when queued up for attractions, shops and restaurants.
Disneyland Cast Members also will likely walk around the parks making sure guests are following social distancing rules.
Handwashing & Hand Sanitizer Stations
Disneyland will have new handwashing stations and hand sanitizer dispensers which have been installed throughout the Resort. Handwashing is highly encouraged and a key way to stop the spread of germs.
We love that hand sanitizer is found in many areas that are “high-touch,” especially before and after going on the attractions.
Distances in the queues for attractions, restaurants and shops must be respected, but in order for the rules to be followed easily, guests need to understand them and see them visibly in the parks.
Numerous signs have been installed throughout the parks and resorts advising guests of the various safety reminders and guidelines to follow.
You will also notice the large plexiglass dividers that have been installed throughout the Disneyland Resort. These help limit physical contact between guests and Cast Members and can be found at cash registers, Guest Relations, etc.
They also have been added to attraction queues to separate guests while waiting in line to ride.
Cash transactions are discouraged in Disneyland during the reopening phase. Guests should use contactless payment options when possible such as credit cards, debit cards, gift cards, Apply Pay, Google Pay, Samsung Pay, etc.
When Are New Ticket Sales Starting?
2021 Disneyland theme park tickets sales resume April 15, 2021, at 8:00 am Pacific Time.
Can I Get a Refund for Tickets?
Disneyland is not giving full refunds for unused theme park tickets during the closure period. Instead, they are extending the expiration on those tickets from their original use dates.
Check the Disneyland website for the dates that your tickets can be used and more refund information or call (714) 781-4636 if you have any questions
Will There Be Lower Ticket Prices Because of Fewer Attractions, Entertainment & Reduced Hours?
While this would be nice, don’t expect the changes in Disney Parks to lower park ticket prices. Disney is not in the habit of lowering ticket prices, and we don’t expect them to start now. There might be some nice deals on hotel rooms and vacation packages though so keep an eye out.
How Many Days Have Annual Passes Been Extended?
The Disneyland Annual Pass program has been suspended at this time and new annual passes are not available for purchase.
Making Park Reservations
Guests going to Disneyland now need a park reservation to get in, much like the same Park Pass system already in place in Walt Disney World.
Since it is important to keep park capacity low right now, Disney has come up with this new system of online park reservations which limits the number of guests per day.
- Guests must make individual reservations for the park they want to visit on a given date.
- Park reservations are FREE.
- All guests are required to make BOTH a park reservation and have valid theme park admission to have entrance to the parks.
- There are limits on how many park reservations you can have at one time.
When Does the Reservation System Go Online?
The Disney Park Pass system goes online starting April 12, 2021, at 8:00 am. You can make reservations on the Disneyland website.
Annual Passholders Need Park Reservations – Right now the Annual Passholder program is suspended so all guests are required to make park reservations for the days they want to visit. Park hopping is allowed if you have a park hopper ticket.
Who Has Top Priority for Park Reservations?
Guests with a reservation at one of the Disneyland resort hotels will get first priority when making park reservations. Disney wants to make sure those guests have park pass availability and can get into the parks first, and then guests with regular tickets.
Who is Guaranteed a Reservation?
No one. Disneyland hotel guests and theme park ticket guests are NOT guaranteed a park reservation. You should make a reservation right when you buy your park tickets because passes are subject to availability.
Disneyland will continue to increase park capacity as time goes on, which will allow for more park reservations to be available.
Read our post to learn How to Make Disney Park Pass Reservations in Disney World which will give you more insight into how the whole process works.
What Is Open in Disneyland?
The Disneyland Resort has been closed for many months, and it remains mostly closed at this time.
Here is the reopening latest status for the Disneyland Resort:
- Disneyland Park (Reopening April 30, 2021)
- Disney California Adventure (Reopening April 30, 2021)
- The Disneyland Hotel (Closed, Reopening TBD)
- Disney’s Grand Californian Resort & Spa (Reopening April 29, 2021)
- Disney’s Paradise Pier Hotel (Closed, Reopening TBD)
- Downtown Disney (OPEN, All non-takeout restaurants closed)
Disneyland Park or Disney California Adventure are reopening April 30, 2021.
Disney has the necessary plans in place, and is able to open the parks responsibly like in Disney World and has now been given the go-ahead from California Governor, Gavin Newsom.
What Attractions and Entertainment Will Be Open?
It’s important to note that the theme parks will open in phases and without the full lineup of attractions, shows, and restaurants. Some rides might not be running when you go, plus things like character meets, fireworks shows and other entertainment will not be open.
When Will Those Higher-risk Experiences Reopen?
At this time we don’t know when these things are opening back up. As more info comes out we’ll update you about what is open and what’s not.
Read the Full List of Open Disneyland Attractions with the Reopening with the parks.
The Disneyland Park reopening is April 30, 2021.
Guests will have to make a Disney Park Pass reservation to get access to the park. More details on how that works below in the “Making Park Reservations” section.
- Limited Disneyland Park Hours.
- Some attractions and entertainment are limited.
- The fireworks shows Mickey’s Mix Magic, Halloween Screams and Believe…in Holiday Magic and the nighttime spectacular Fantasmic! will not be running at this time.
Even though character meets have been suspended for the time being, Disneyland is promising to still have characters present in the parks. Will they have character cavalcades like in WDW? We’ll have to find out.
Disney California Adventure
The Disney California Adventure reopening is April 30, 2021.
Guests will have to make a reservation to get access to the park. More details on how that works below in the “Making Park Reservations” section.
- Disney California Adventure Park Hours.
- Some attractions and entertainment are limited. Please check back soon for more info on the opening including rides, entertainment, and dining.
- The California Adventure nighttime spectaculars like “World of Color” and “World of Color – Season of Light” have been temporarily suspended and are not running at this time.
Character meets have been suspended for the time being, but there will still be characters present at Disney California Adventure when it opens. It’s possible we will get the popular character cavalcades in Disney World, but we are waiting on confirmation from Disney.
Downtown Disney at the Disneyland Resort is currently OPEN, but with restrictions.
The phased reopening of the Downtown Disney District started on July 8, 2020, with shops and restaurants opening. Since the reopening, more shops and restaurants have slowly opened up with many of them are welcoming guests.
- Only takeout restaurants are allowed to be open at this time, with no on-site dining available.
There is an attendance limit on Downtown Disney right now and if it reaches capacity you have to wait to get in. This includes capacity limits for retail shops up to 25%.
Downtown Disney is enforcing the same new safety measures and guidelines in place at the theme parks. These apply to all guests and Cast Members:
- Temperature screenings prior to entry.
- Face coverings required for everyone 2 years and older.
- Physical distancing practices including physically-distanced queues and physical barriers.
- Temporary operation modifications, including reduced hours at select locations and no scheduled entertainment offerings or high-touch interactive areas.
- An increased focus on disinfecting, sanitation, with hand-washing stations and hand sanitizers in key areas.
The Disneyland Resort hotels are currently CLOSED.
- Disneyland Hotel – Closed, Reopening TBD
- Grand Californian Hotel – Closed, Reopening April 29, 2021.
- Paradise Pier – Closed, Reopening TBD
Guests arriving at a Disneyland hotel will need a confirmed hotel reservation or dining reservation to enter. Important information will be sent to you from Disney before your arrival date so look for emails.
Face Masks – Guests 2 years old and up will be required to use face masks throughout the hotel (dining and in the pool are the only exceptions).
Obviously with very low occupancy and attendance limits in the parks, there is no rush to open all the Disneyland hotels and they will probably reopen one at a time. As soon as attendance picks up, we will start to see the remaining hotels reopening.
Disney World has now reopened new hotel reservations. For a while, they had paused new reservations to service guests with existing reservations first before taking on new ones.
When Can I Make a Disneyland Reservation?
Now. 2021 Disneyland Resort Hotel reservations are now available. Please note that if you book a hotel room and the parks aren’t open yet, you will lose your reservation.
Disneyland has currently waved all cancellation fees on hotel reservations up to the date of check-in for reservations with arrivals through the closure period.
Will My Hotel Reservation Get Cancelled?
Disney is canceling some hotel reservations if those resorts aren’t yet open. How far into the future depends on how long those hotels are closed for. If your reservation is canceled, you will get a notice from Disney. If that happens you will be given the chance to reschedule to a later date.
A Disneland Resort Hotel Reservation does NOT guarantee theme park access, but it definitely gives you a better chance (more on this in a moment).
Disney is increasing cleaning a sanitization throughout the resort hotels in all areas.
- Guest rooms will be fully sanitized before their arrival.
- All common areas of the hotels will be cleaned with higher frequency, especially high-traffic areas including: doors, handles, tables, elevators, escalators, buttons, restrooms, handrails, benches, etc.
- More hand sanitizer stations are being added.
- Improved In-Room cleaning protocols and staff training.
- Modified housekeeping schedules.
There are also some big changes happening with the restaurants at Disneyland both in the theme parks and at the resort hotels. Here’s what you need to know:
- Safety Guidelines – Disneyland restaurants are following the same safety measures as the parks and resorts. Masks are necessary, except when seated at your table to eat.
- Limited Capacity – Restaurants are operating with a lower than normal capacity. Reservations may be more difficult to get.
- Limited Restaurants and Experiences – Some restaurants will remain closed at this time, as well as some experiences like character dining and dinner shows.
- Technology – Disney is utilizing new technology to help guests stay safe while dining. These include contactless payments, digital menus, Disney Mobile Ordering, and more.
- Reservations – Disneyland Dining Reservations can be made 60 days in advance and are recommended.
Are Special Events in Disneyland Still Happening?
Most of the special events at Disneyland in 2021 have already been canceled. These include:
- Disneyland After Dark
- Disneyland After Dark: Star Wars Nite
- Disneyland After Dark: Villains Nite
- Oogie Boogie Bash – A Disney Halloween Party
- and more…
Refunds and Canceling Reservations
Thankfully, if you have a vacation coming up during the time that Disneyland is closed you will be able to get a refund and cancel your booking without penalty. Disney is being more than generous with their refund policy, and working with everyone to either cancel or change plans.
“Disneyland Resort will work with guests who wish to change or cancel their visits and will provide refunds to those who have hotel bookings during this closure period. We anticipate heavy call volume over the next several days and appreciate guests’ patience as we work hard to respond to all inquiries.”
You have two options:
- Cancel and get a refund
- Reschedule your trip
We are going to break down all your options for refunds below. However, something to keep in mind is that Disneyland is extremely overwhelmed with calls right now from guests asking about this information. If you want to call, expect long wait times and try to be patient with the representative when you do talk with them.
Here is How You Can Cancel Disneyland Reservations and Get a Refund:
- Either way, you can call The Walt Disney Travel Company at (714) 520-5050 to cancel your booking.
- Reservations can also be canceled online on the Disneyland website here.
- Even better, if you booked your trip to Disneyland through a travel agent, then we recommend you contact them first, and they will take care of the necessary changes for you.
We’re happy Disney is making these adjustments for guests as many have been thinking about changing their travel dates to a later time. Disney is very good in situations like this as they have shown a willingness to work with travelers in the past.
Now let’s break down the type of refunds Disneyland is giving you…
Vacation Package Refunds
Guests can cancel Disneyland vacation package booking scheduled from now through the closure period for a 100% full refund at no cost and with no penalty (excluding third-party products and fees).
Even if you aren’t able to cancel your booking before the scheduled check-in date, you still will receive a full refund with no cancellation penalty.
You can call The Walt Disney Travel Company at (714) 520-5050 or go Online to get a refund.
If you booked your vacation through a travel agent, contact them to make sure a refund or change is given. If you booked through another source (3rd party online), then you will need to contact them for a refund.
If airfare was booked separately, guests are responsible for any change or cancellation fees moving the dates might occur.
Hotel Room Only Refunds
Any Disneyland hotel rooms booked with stay dates during the affected closure dates will be 100% refunded to guests with no cost and no penalty. This offer is for any stays booked from now through the end of the closure period.
Because of the high volume of calls, Disneyland will be sending an email communication to all guests with rooms booked during the affected dates. This email will provide options on canceling or rescheduling your vacation.
Once again, if you aren’t able to cancel your booking before the scheduled check-in date, don’t worry. Disney knows the situation and you still will receive a full refund with no cancellation penalty.
You can call The Walt Disney Travel Company at (714) 520-5050, go Online to get a refund or contact your travel agent for assistance.