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Shanghai Disneyland Now Open – Guide to New Safety Measures

Shanghai Disneyland has been closed since January 24, 2020, and has been suffering big financial losses since the parks shuttered their gates. That, however, has now changed as Shanghai Disneyland reopened on May 11 and will become the first Disney Parks to reopen after the closure of all Disney parks.

Disney Cast Member Fired

(Update 5/8/20) – Disney CEO Bob Chapek made it official on the Q2 Disney Company earnings call stating that Shanghai Disneyland will start a phased reopening on May 11, 2020. Along with the reopening are a bunch of new safety measures that guests and Cast Members alike will have to follow.

In this post, we’ll go over everything you need to know about the Shanghai Disneyland reopening, including dates, which attractions are opening, and all the new guidelines guests need to follow when in the parks.

This is of particular interest even for guests planning on visiting Disney World and Disneyland soon because it gives us a window into the various operational changes that will be in place there and what guests need to do.

Read below for the specific instructions guests will have to follow…

What is Reopening in Shanghai Disneyland?

Tron Lightcycle Power Run loading area

Here is a list of the areas of the Shanghai Disneyland Resort and their reopening status:

  • Shanghai Disneyland Park – Open
  • Shanghai Disneyland Hotel – Open
  • Disneytown Shopping Center – Open
  • Wishing Star Park – Open

While the Shanghai Disneyland parks have remained closed, parts of the resort including the Shanghai Disneyland Hotel, the Disneytown shopping center, and Wishing Star Park have been in limited operations since March 9.

Starting May 11, however, the Shanghai Disneyland Park will be open, welcoming guests for the first time since January! This is incredibly encouraging news and if things go well the U.S. Domestic parks will have a model to follow.

Attractions, Entertainment & Dining

Shanghai Disneyland Reopening Procedures

While Shanghai Disneyland is reopening, it’s important to note that not all attractions or dining locations will reopen initially. Disney is doing a phased reopening of the resort and will be opening the attractions in groups gradually after that.

Certain entertainment options also won’t be available at the outset like the nighttime spectaculars and fireworks show. Those are deemed too high risk at this time seeing that they require guests to assemble closely together for extended periods.

As soon as we know which attractions, shows and restaurants are and aren’t opening, we’ll update you here.

New Safety Guidelines

@gourmetdyy on Twitter

Now as the Shanghai Disneyland Park reopens, they will have to put into practice some of the safety measures that the shopping area has already been following. These guidelines and restrictions are as follows:

  • Limited guest attendance
  • Reservations for park entrance booked ahead of time
  • Distancing between guests in the attraction queues
  • Limited attractions and shows available at first
  • No nighttime spectaculars
  • No character meets or photo ops
  • Obligation to wear a face mask during the entire visit to the Shanghai Disneyland Resort
  • Guest temperature screening upon arrival
  • Personal info for each guest visiting the park
  • Register for the Health QR Code prior to arrival

So breaking down this list a few things stood out to us…

Limited Guest Attendance

Of course, we had heard about limited park attendance before and Disney said the exact number of guests that will be allowed during the first phase has been lowered from 80,000 guests to 24,000. That’s quite a reduction and should help limit guests being too close.

Shanghai Disneyland advanced reservations

Making Reservations

Purchase ticket in advance

If you want to go, they mentioned that reservations will be required before you leave. That means you can’t just show up and expect to gain entrance, you will be denied. These tickets can be purchased online.

Forcing guests to make reservations before going is smart and allows Disney to control the number of people in the park, keeping it within the new operational guidelines.

Any guests visiting Shanghai Disneyland will have to register for the Health QR Code, prior to to their arrival. They will then be required to show that QR Code when entering any location at the Shanghai Disneyland Resort. Only guests with a green code will be given entrance.

Shanghai Disneyland Reservation QR Code

Even Annual Passholders have to make a reservation and get a QR code to enter the parks, and General Admission tickets will not be accepted.

Shanghai Disneyland Annual Passholders QR code

Your “Health QR Code” must be presented when you arrive at the park:

Health QR code for Shanghai

You also need to show an original government ID.

Valid Government ID

At this time, only Chinese residents will be able to go to Shanghai Disneyland. Once restrictions are eased, international guests will be allowed to return as well.

Face Masks

Shanghai Disneyland wearing masks

Then when in the Resort, you will have to wear a face mask during the entire visit, with dining the only exception when you don’t have to wear one.

At the end of your day as you leave, there are face mask disposal bins where you will throw it away.

disposing of face masks in Shanghai Disneyland

Queue Distancing

Keeping guests distant from each other is an essential part of getting the theme parks to open back up. This will be required in every area of the park, most of all in the queues for attractions and even going through security checkpoints and the park turnstiles.

As guests arrive at Shanghai Disneyland, they will see that distancing markers have been placed on the ground.

distancing queues on ground

These ground markings have been put in place to tell guests where to stand.

Shanghai Disneyland Reopening Procedures

These markings will help guests keep the proper distance from one another when in the queues.

ground markings for keeping distances

My favorite is that it clearly marks where NOT to stand while in the queue. As long as you don’t stand on the sign while waiting, it keeps guests a safe distance away from each other.

Health/Temperature Screening

Guests arriving will also be required to undergo temperature screening, to make sure they aren’t showing any symptoms. Special tents with touchless-thermometers have been installed to make this easy.

Shanghai Disneyland Health Screening

Guests temperatures are checked as you pass through the tent, and anyone who is too high will not be allowed to pass through.

Shanghai Disneyland Temperature screening

If everything is normal, you will pass through the tent and on to the security screening:

Shanghai Disneyland Temperature screening

Security Screening

Security Screening checkpoint

At this point, you must show your reservation with a green QR Code:

Like with any Disney park, you then need to show the contents of your bag if you have one.

opening bags

Park Turnstiles

When you get through security, you arrive at the last station before entering: the park turnstiles.

Shanghai Disneyland Park turnstiles

Your ticket and Government ID must be shown to gain entrance:

Valid Government ID Shanghai Disneyland Reopening Procedures

Attraction Queues

We already saw outside the park how the queues work and how people need to keep a good distance from each other. The same is true when you enter the attractions.

Keeping distances in attraction queues Shanghai Disneyland Reopening Procedures

There will be spacing between the rows in the queue, and guests will notice the tape applied to the handrails, again showing how far guests should stand apart.

Keeping distances in attraction queues Shanghai Disneyland

On Attractions

Distancing between guests will even be enforced on ride vehicles.

keeping distances on attractions in Shanghai Disneyland

For larger vehicles, rows will be left empty to allow for distance between guests, front and back.

There will also be empty seats between guests not in the same party.

Keeping distances seated on attractions in Shanghai Disneyland

On smaller vehicles, you must ride alone, unless that person is in your party.

attractions with smaller vehicles guidelines
attractions with smaller vehicles guidelines

Hand Sanitizer

Hand sanitizer is another incredibly important method of fighting the spread of germs and it will be available in many locations throughout the parks.

Using Hand Sanitizer at each attraction in Shanghai Disneyland

Notably, Disney is putting it at the exit every attraction and asking guests to disinfect.

There will be plenty of other hand sanitizing stations in other places, especially dining locations.

Character Interactions and Photo Ops

While the Disney Characters will make visits around the parks, there will be no character meets at this time nor photo ops to get your picture taken with them.

Shanghai Disneyland Reopening Procedures character interactions

They can be seen from a distance and you can take pictures of them in that way.

New rules for character interactions in Shanghai Disneyland


Shanghai Disneyland Dining after reopening

Another area you often find yourself too close to other guests is in restaurants. Disney has made it pretty easy, however, to figure out where to site.

New guidelines for eating in Shanghai Disneyland

Guests can sit only at tables without a card on them. This way they will be spaced out, allowing for enough space between parties.

distancing between tables in Shanghai Disneyland

Buying Merchandise

Lastly, distancing and guest safety must be followed in the shops. Guests should only touch the merchandise they plan on buying. That means no going around touching everything, picking it up and then putting it back on the shelf.

Shopping for merchandise Shanghai Disneyland Reopening Procedures

I think this will be the hardest one to follow as people are just so used to touching things while shopping and then putting them back. Disney will have to stay on top of this and disinfect as soon as they see it happen.

Paying for merchandise Shanghai Disneyland Reopening Procedures

Once you are ready to buy, you will use contactless payment, again helping lower the risk of spreading germs.

The entire instructional video can be watched here:

That’s a pretty long list of guidelines, but necessary in order to get the parks back up and running again. We’ll keep you updated as soon as other things are added.


We’re super excited that Shanghai Disneyland is finally opening after almost 4 months of being closed.

These new protocols give us a clue about how the Disney World reopening could unfold and what Disney can do to keep guests at safe distances there as well. If it works we will start to see these measures installed in the U.S. domestic parks in Disney World and Disneyland.

Obviously the closure of Shanghai Disneyland has had a huge negative impact on local the local economy. Even nearby businesses that rely heavily on foot traffic in and out of Shanghai Disneyland are suffering the consequences of this situation. Hopefully, the reopening works and people can go back to a “somewhat normal” way of living.

Shanghai Disneyland is also in the middle of a brand new Zootopia-themed land, which will most likely still be moving forward, but might end up being delayed because of the attendance drop. We’ll have to wait and see what develops once the park reopens.

For information about getting a refund for Shanghai Disneyland park tickets or hotel stays, please contact the Shanghai Disneyland website.

We’ll keep you updated as more news comes out from Shanghai Disneyland as they prepare to reopen. Stay tuned.

Your Thoughts

I want to know what you think about the potential safety methods for the Shanghai Disneyland Resort…

  • Do you think this is a good solution to keep guests safe?
  • What other policies should Disney implement?

Let us know in the comments section below!

If you enjoyed this article, as always I appreciate it if you’d share it with others via social media.  I work hard at making this website into a useful resource for you and your family to plan your visit to the Disney Parks and I hope it can help you! Thanks 🙂

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Wednesday 13th of May 2020

I know this was for Shanghai Disney, but it seems like they'll probably implement the same policies here in the US. This may mean we can't go in September. We get the military-discounted tickets that must be bought through a military installation (we buy from Shades of Green on WDW property & they FedEx the tickets to us). You can't buy them online, so how can you make reservations with the tickets that aren't bought online?

And what about at the Disney resorts? What restrictions will they have? Shanghai resorts are already open, so Disney must know how they're handling it? Will we still be allowed to go swimming? Or will we be confined to our rooms when we don't have a special slotted park time?


Wednesday 13th of May 2020

Thanks for your weekly updates. I'm hoping it won't be too long before Disneyland Paris opens. Totally agree with the measures they are putting in place. If it's what's needed to get back to a somewhat version of normality I'm all for it.

George Mells

Thursday 7th of May 2020

While it would be very expensive the Disney parks are one of the few places that could modify their queue lines with a series of gates that would open and close in sequence creating a long "air lock" like system to keep the guest groups separate while waiting. Of course this would also require separation panels between the lines in the serpentine waiting areas.


Wednesday 6th of May 2020

If you already have your reservation do you still have to call to get in everyday that you are there

Terri Abdis

Wednesday 6th of May 2020

Will be interesting to see how park hopper tickets work with the required park entrance reservation.